Cedar Hill Furniture — Local services in Springfield

I am soooo disappointed with this company. The products are not standing the "quality" they claim. We bought a brand new customized couch in July 2024, delivered in October of 2024. Since then, almost every piece of wood under the fabric has broken. We had someone come out and check it out for us and basically made it seem like it was our fault. We spent $4,000 on this couch, it should hold up very well. Once the repair man came out he told me he could fix it and charged labor until I advised the warranty that we had, he said yes they could fix it for free and then the delivery was $129.00 or free if we dropped it off.

Shortly after this we realized another piece of our southern motion section had cracked wood, remind you this is brand new from the factory and then our buttons to recline the foot rest and head rest also popped out. One piece of the couch is loose, and everytime you sit down it seems to be looser than other pieces of this sectional.

We bought form this company in 2019 and again in 2025, the first time we bought a whole living room set on top of end tables and within two months the table tops were chipping and they offered zero assistance.

This is highly frustrating when you spend so much money on furniture.

The product is not...

🌟🌟🌟🌟🌟 The beautiful furniture store where our wonderful mom works, located in Springfield OH out of the three branches throughout OH. It's really nice and there's so much to see inside. Must check it out! If you're looking for just the right collection to add to your home decor, or have a friend who is looking around for new furnishings, it's definitely the store to visit! Everything they sell is from manufacturers that specialize in quality and highly crafted pieces just for you. Beautiful styles made here in the US. They carry so many collections from La-Z-Boy, FlexSteel, Amish manufacturers and more! And if you're looking for mattresses, on their floor you can see and try out the different sizes from the best brands. And you should just see all the breathtaking dining sets they have to add to your kitchen! Most can always be customized in color and types of wood too, making it even easier for you to get the exact pieces you want for your home. 👍 While you're in there, make sure you give Shelly a shout out, she'll take good care of you and help you find exactly what you're...

My name is Roger and 25 years ago my wife Theresa and I purchased Smith Brothers furniture from Cedar Hill in Springfield. That furniture is just as solid today as it was when we bought it. That is in part due to the heavy Maple wood the Amish used to build it. We have had it recovered but it's time for a new style

Around Christmas time this year we went back to Cedar Hill hoping to find the same quality. We were greeted by Shelly Adkins who turned out to be so awesome to work with. When she told us they still carry Smith Brothers furniture there was really no reason for us to even look at other brands. We found exactly what we were looking for in a style other than what we currently have. Shelly explained things are delayed in regards to getting things built because of Covid but we weren't in any hurry so for us that wasn't an issue. As it turns out, almost all of our furniture has been delivered much earlier than expected and it...