Heart of Ohio Antique Center — Local services in Springfield

I stopped here during a long road trip. For a little break from the road. I found a few items and stopped in one last booth prior to leaving. There I accidentally knocked over a small horse figurine. This was not a very well lit booth and it was in what was considered the clearance section of this booth. I immediately picked it up notice that I broke it and picked up the other pieces to it. Took it to the front on the way I noticed that the item said $50. I asked the gentleman at the front how much I would have to pay for it I was not going to pay $50 for it. But I wanted to be considerate it certainly is not worth $50. And upon further inspection, it had already been broken and glued. They ended up coming back saying I had to pay $20 for this item. Mind you I could’ve very easily kicked it right under the table where I dropped it in front of nobody would’ve ever known. However, I thought I’d be courteous and take it to the front and I then get charged $20 for this tiny horse figurine that was already broken. So I decided I didn’t want my other purchases. I only wanted one other one of the rest of the purchases. I asked them to put them back if I had to pay for this it had already previously been broken glued, and when I handed the pieces and the figurine to the gentleman some of it got thrown away. So not only that I have to pay for this item that wasn’t worth it had already been broken, but then they threw out the rest of the pieces to it and still anticipated that I would need to buy it. If you’re going to make me purchase it then why can’t I have every single piece of it? Just a really sad way of doing business in my opinion. This was last week so this is not a knee-jerk reaction review. I just have thought about it and I feel as though that one vendor who needed to be paid for his broken horse figurine kind of screwed over the other ones. Because I would’ve bought more that day, however, they’re true honesty behind closed doors prevailed, and I won’t ever be stopping there again. Plus, I would also agree with many other reviews on here. Everything is...

The most amazing antique/collectibles place I've ever seen. Out of town for the weekend and had a referral from a friend to check this place out. Well, we were overwhelmed at first. Row after row of amazing merch. Antiques, collectibles, furniture, artwork, coins, jewelry, sports memorabilia, and everything else you could possibly want. Well organized and well staffed. People constantly offering to take your items up to the front so you don't have to carry (and, I suspect, so you lose track of how much stuff you have) but that's OK. I really loved it. And my GF found a complete dish set that her grandmother had that she's been looking to complete for years. Contacted the seller, who took our offer and it was ours. The staff wrapped each piece and boxed it and everything. It was a level of service hardly seen these days. I'm a fan. HIGHLY RECOMMENDED. Visited again 8-23-25 and were just as impressed as the first time. This place is huge and has such a wide variety of merch that it's incredible. Everything from 70's McDonald's glasses to antique furniture to LOTS of taxidermy animals and mounts. Just unbelievable. Wish we had had 2 more hours to spend. My ONLY suggestion would be to have shopping carts. The wagons are OK, but my GF and I both have mobility issues and carts that could be leaned on when walking would have been very...

Don’t get me wrong, THIS is a antique mall. Absolutely huge and would take hours to see all of it. There’s a nice cafe and plenty of staff on the floor to help you in any way. So, why give it one star??? The checkout service was awful! The line had maybe 10 people waiting in front of me and I left my grandson standing there with our cart while I continued to shop. I came back twenty minutes later and he had NOT moved even one inch!!!! My husband found us about 10 minutes after that and the line had shortened by one customer. Both of my shopping partners went to the car while I waited another 15 minutes with no movement in the line. The couple in front of me said they had been there earlier and put their merchandise on hold while they left and went to eat because the line to checkout was twice as long then. She suggested that I do that but I told her we live 1 1/2 hours away and I wasn’t coming back. I stood another 5 to 10 minutes again with no movement and left with my wagon of Roseville pottery parked to the side. There were at least three different checkouts going. Have NO idea what the problem was but I do know that I will NEVER be back again. People get off the highway for this and then have to postpone their trip due to poor customer...