Snap Supply, LLC — Local services in St. Charles

If I could give negative stars, I would. Ordered a part from this company, it was shipped shortly after when I received the package it was products I did not order so I contacted them and they said I was in the wrong and they don't sell those parts that I even received. So they cannot issue a refund or send a replacement. So here I am out of money and they don't care. Never buy from them ever, they're a scam and don't care. They just want to...

I recently bought suspension rods from Snap to fix a washer that was making loud banging noise and moving around. The first set of rods did not fix the problem so a local repair guy told me the rods were not firm and too much bounce. I called Snap and spoke to Heidi who got a manager approval to send out another set at no charge. Problem is fixed and I could not be more happier with Snap's...

I recently bought an ice maker and solenoid valve from them. It was the right one. Delivery was right on time and also after placing order the next day I emailed them. I forgot to enter in promo code during checkout, my fault. They honored it and refunded my money that same day. Outstanding customer service and my ice maker has never made so much ic . Wish I could upload picture. Amazing guys....