Motor Tech — Local services in Suffolk

Was in a pinch on a Saturday when I lost my motorguide trolling motor remote control . Bass pro didn’t have any left ,so then I remembered seeing this company on Facebook. So I googled trolling motor repair and MOTORTECH was the result and then it clicked that had to be the same company . I got ready to call but low and behold I saw they closed at 12:00 . It was 11:30 I gave them a call anyhow and asked if they had on in stock and he checked I then explained to him that I live at the oceanfront in Virginia Beach and he gladly offered to take a credit card payment over the phone and leave for me in a undisclosed spot . I gave him a credit card number and thanked him and told him he saved the day of fishing . He was cool as a champ . Thanks again !! As a fellow small business owner this is what customer satisfaction is all about . Yours truly, another...

Spoke to John on the phone about my Motorguide trolling motor. I explained what it was doing so he gave me some checks to do to see what parts have gone bad. He knew exactly what I needed. So getting parts I needed together he did me a good deal on the parts. I really appreciated that a lot. They are great to deal with.. If I need something else or any of my friends I'll certainly send them to these guys. I ordered my parts Thursday afternoon and I had them today on Monday and my trolling motor is now good to go. I may have a new motor in an old body but I'm surely not out 2200.00 for a new one. I'm so glad I found these guys on the internet. I live in SW.Virginia in Dublin. This is one number and website I'll sure be keeping. Thanks again guys you really got me...

Service was. Un satisfactory the customer service was beyond un satisfactory. I'm still trying to get in touch with the and left messages over 2 months ago. Still no phone call a return from him and I call them every week and leave them a message. They're the only minnkota warranty people in the area.during covid I had to deal with them and dropped the same motor off 5 different times ...every time they claimed it was fixed. Finally the 5th one hour Drive one way i got someone to meet me and I proved without a shadow of a doubt they were wrong .which the whole time they claimedi was lying ..n i prove them wrong . the son then proceeded to get rude while having to order my...