Cane Bay Jewelers — Local services in Summerville

We came to Cane Bay Jeweler after a few terrible interactions with the engagement ring my husband bought from Diamonds Direct. He originally purchased my ring from them, but after two diamonds falling out, poor craftsmanship, then putting a lesser quality diamond in my band then what was there and telling me I lied about it (visual proof from multiple parties) we were done with that company. Jed took the time to explain every detail of my ring, my band, my diamonds. He explored what I did for a living (I am a nurse, so I can be rough on jewelry washing hands, gloves etc). He then too what I had and replicated it into a ring that was more durable and would withstand my aggressive career. I was honestly terrified and to tears walking out of his store when I handed my beloved ring over. Your engagement ring is such a special, valuable, emotional piece of jewelry and to give it to someone with pure faith they will return it and you will still love it is a lot of faith and hope.

Fast forward to a few weeks later and we were finished. My husband and I walked into Cane Bay Jeweler terrified. I was so scared I would hate it, or it wouldn’t be the ring I had or envisioned. His two associates (for the life of me I cannot remember their names and I feel awful for not remembering!) all stood there with Jed to present me my new ring and my wedding band. To say I was speechless was an understatement. It brought tears to my eyes. He made my engagement ring go from something I adored to something I loved and could treasure the rest of my life knowing it would withstand life. I still look at my left hand and smile, gleam, glisten, and glow. He did what he promised and then some. He took my old rose gold engagement ring and made it into a solid band so I could still wear the original band my husband had picked out. I love it all, he did such an amazing job. We used him to make my husband’s wedding band and we will forever use Jed for our jewelry needs. He took an emotional nightmare into something so positive, uplifting, and full of just as much love for a piece of jewelry as I have. His two associated share the same passion as Jed, they were equally just as wonderful and could tell the joy they shared with me when I had my initial reaction to my “new” ring. Thank you Jed.

And to the gentleman who rated poorly of this business for showing up after they closed, shame on you and your...

As all husbands know, shopping for an engagement ring can seem like a daunting process in the beginning. Not only are most attempting to make the purchase in secrecy from their bride to be, but there are also so many options that finalizing a choice can quickly become difficult. There’s also the reality that the final selection will likely result in a significant financial investment for the groom. This is where working with a jeweler you can trust becomes vital. Jed at Cane Bay Jewelers is that. He knows these challenges and my experience working with him was a pleasure. The final result was an elegant custom engagement ring that my future wife and I both love. Jed is knowledgeable in the technical aspects of the jewelry industry, but he synthesizes that information and the answers to any questions you may have into an easily digestible and friendly dialogue. He maintained communication and smoothly resolved any issues that arose as we moved from initial ring design to setting stones. His work is beautiful and he has the talent to turn whatever image you have in your mind into a reality. I’ll happily work with Cane Bay Jewelers on any jewelry projects in the future and I’ll thankfully consider Jed my Jeweler for as long as he is in...

For 9yrs I held onto a precious Art Deco diamond family ring, going back 5 generations. I was waiting to find the right person to trust to leave my ring with and weld it back together. Little did I know it needed a lot more work. I visited Cane Bay Jewelers to see if they were able to repair the ring and was impressed by the hospitality, knowledge and passion Jed had for Art Deco rings. He was very thorough in his examination, spent a lot of time with us talking about our options for restoration. Seeing his passion, excitement and finding out he was a perfectionist too, I knew our ring was in great hands. After, I was blown away with the restoration Jed had done for us; It was like a new ring and secure enough to pass on to my daughter. He had also cleaned other items and I was equally impressed. I’m forever grateful for his work on my family ring. Not only is Jed skilled in his craftsmanship, both he and Nikki have created a very welcoming environment. After visiting a few time and observing customer interactions, it was like your part of a family. I felt blessed to had traveled across the world to find this very special jewelers; true serendipity. Cane Bay Jewelers has another...