Horrible customer service! This was a private party and the bus arrived with two younger children on the bus playing video games. When the issue was addressed the employee on the scene became disrespectful and unprofessional. He was totally out of character for someone to be in "charge". The remote controller died half way thru the party and the game was not started upon entering the bus. Please before booking asked about the "assistance" that will be on the bus...that how it was presented to us, they just helpers. Which is not the case, they are there to play. Poor customer service, I never seen anything like it! We will never patronize this...
Read moreMy son had this rented for his 10th birthday party and it was such a hit and blast for everyone…..at that time no one really seen the event on wheels (this was 3 yrs ago)….but there was enough room for all to play - rain or shine the kids still will have fun and the company was very accommodating and friendly and on time !!! The truck was parked in a lot close by a Koney Island restaurant so after the kids finish playing they walked across the parking lot inside the restaurant to eat …..we really enjoyed and it was something different. They will setup wherever you request as long as it is reasonable. Try them out you won’t be...
Read moreWhere do I start...so I had a party for a 13yr old boy on a weekend and it was a huge hit!! From 4yr old to late 60 grandparent everyone was enjoying playing video games!! There is always someone in the trailer to help you out. They come in 10min before the party. Make sure you bring a hoodie, it get chilly in there. Also one of my party kid for got their phone in the trailer and when they left i called and got a quick response back and got it back 20 min later!! Super worth it!!...
Read more