Extra Space Storage — Local services in Sunapee

I recently utilized Extra Space Storage and, unfortunately, my experience was less than satisfactory. Initially, I was drawn in by competitive pricing; however, I quickly discovered a troubling "bait and switch" tactic. The rates I was quoted upon signing up increased significantly every 60 to 90 days, which feels deceptive and frustrating for customers who expect consistency and transparency in pricing.

Additionally, the entrance to the facility located on Route 11 is hazardous, presenting safety concerns that should be addressed. The lack of clear (temporary) signage and the busy traffic in the area make accessing the facility quite annoying, especially for those with larger vehicles.

Another drawback is the limited access hours. Unlike competitors such as Sunapee Self Storage, Extra Space Storage does not offer 24-hour access. This restriction can be quite inconvenient for individuals who may need to retrieve or store items outside of standard business hours.

Overall, while the facility itself is clean and well-maintained, the issues with pricing, access, and safety significantly detract from the overall experience. I would recommend considering other options that offer more transparency and better...

My first time ever experiencing a storage space company and it was the best experience I've ever thought I could have. The employee named Greg was extremely helpful The second I went and typed in my passcode I didn't really know where the location was and he was already there to direct me where to go without me even asking and he was very kind and welcoming. He explained how to use the locking mechanism and the hours that I could come by and was pleasant to talk to. Brittany was also helpful and I was glad to fill out a survey for her. I would strongly recommend this storage company it's affordable and a lot more space than I thought I was going to get. Next time I move I know...

Worst of the worst- could not possibly be anywhere that is more concerned about making huge profits from long-term renters. Bi- annual cost increases are simply ridiculous. We now have a 10x15 unit that costs less than the 5x10 space we rented from these con artist scammers. 1 Star is extremely generous. DO NOT RENT FROM THIS LOCATION! Initial costs used to be reasonable, however, once you are in, expect regular and unreasonable rental...