Saratoga Liquor Co Inc. — Local services in Superior

My experience is a duplicate of the one posted 4 years ago, so I see nothing has changed. We own a small bar in Wisconsin. Our liquor order didn't arrive and when I called I found they had delivered a day early with no notification, it ended up being a day we were closed. I was advised to contact my rep and see if they could help us get our order. Since they only deliver every 2 weeks, it will be a month between deliveries. The staff was rude and very unhelpful and when I asked to speak with someone else, she just kept repeating that they had called us and there was nothing she could do. They absolutely DO NOT care about small accounts and since we are required to purchase from them we are stuck. If you are in an area where you have options, I recommend choosing...

We own a small bar here in Wisconsin. Our experiences with Saratoga have been mediocre at best. This week it's crossed into an awful experience. They said they came to deliver product but did not. They said they called, we have caller id so I know that's a lie. Instead of the company taking blame they blamed us. Since we are pretty much stuck getting their product they can do what they want and we just have to take it. I don't understand why we are only offered one distributor for products. Shame on Saratoga for making us feel like unwanted...

The individual who works in human resources is the most unprofessional "professional" I've ever spoken to. No greeting upon answering the phone, spoke rudely, and then hung up on me. I've never been treated so impolitely by anyone, let alone someone who is representing the HR profession. The behavior...