I strongly recommend Willey’s Marine. From start to finish and beyond that, everyone on their team made us feel like they cared about our purchase. It started with Joe in sales, went to Nick in finance, the parts manager (sorry, forgot his name), Ron with customer service and delivery and finally, Jerry, one of the owners.
They answered our questions with honesty and integrity. They gave us several options when we looked at the UTV’s and the accessories. I feel like they gave us their best prices with everything we purchased and we felt like they really cared. Zero pressure!
They even delivered our new UTV in a covered trailer because “they didn’t want to get our new machine dirty on the gravel roads”!! They gave us a detailed explanation on how all of the features worked on the UTV. They followed up with links to manual's, guides and how-to’s. They told us that their relationship with them doesn’t end with the purchase and that we shouldn’t hesitate to call them with any and all questions or concerns in the near or distant future.
They earned our business now and going forward. Do not hesitate to give them a call or better yet, go visit them….you will NOT be...
   Read moreI was having starting trouble 1990 Sea Swirl on 4th of July weekend. First off I brought the starter in on 4th of July(thank you for being open on the 4th) They tested that and it was fine. After putting that back on in 80 degree heat, I brought the boat with me and had them test the battery, that wasn't it either. I left the boat with them. Knowing it was the busy season I didn't expect them to drop everything for my 27 year old boat I didn't buy from them. They got to it in a few days, gave me a verbal estimate and then made the repairs. I went to pick it up fully expecting the verbal estimate to be a little light. I was pleasantly surprised to get the bill and it was 30% less than the estimate. They drained water out of four cylinders, got the boat running, then tuned it up a bit, ordered the part that failed, replaced the flapper and impeller all for 2.5 hours labor. They easily could have charged more but didn't. I have found my new dealer to work on my boat. Might I add we took the boat out tonight and it ran better than it has in 4 years. Thank you Willey's for the great service. You have earned a...
   Read moreFinally a dealer who actually understand Polaris UTV engines excellent service. I took my 570 Ranger to two other dealers close to the Brainerd lakes area. neither one could diagnose the problem with no compression on my ranger further neither would listen to my opinion. one offered to do a tear down and inspection of my engine for 1300 $ I declined and took it to willys along with a short note explaining why my opinion was valve adjustment . Valve adjustment to the 570 are very complex. after two days the mechanic called and told me he completely agreed with me on the valve adjustment, I told him to proceed with the valve adjustment. it was an expensive adjustment due to the complexity of the engine design. 470.00 wothe every cent My machine has all the compression back and runs perfect. Again hard to find quality mechanice they myst all work at Willys.
Thank you Willys I was at wits end with workers who simply do not know what they are doing.
I will be back here if I have enging...
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