NXT Level Motorsports — Local services in Tazewell

I've been meaning to write this for over a week, but I've been super busy!

I called NXT last Friday afternoon to beg them to maybe try and work on my SeaDoo because we had family coming in from Ohio and they really wanted to ride over the weekend. I was pretty sure that I had sucked up something into the impeller, and told the shop that was likely the issue.

I was told that they would try to get to it late Friday, or maybe even Saturday morning, but they made no promises, and I was okay with that. Turns out that I didn't suck up anything into the impeller, and that it only needed new spark plugs. I got a call late on Friday letting me know I could pick up the ski on Saturday morning. They could have easily told me I need an impeller, wear ring, etc., but they didn't!! It's really nice to know there is an honest shop that goes the extra mile to help people and not charge an arm and leg to do it!

Thank you...

Very disappointed with customer care. Had to wait 5 weeks for appointment. Brought in the jet ski and waited another 2 weeks before I called. They said it hadn’t been looked at yet. I called after another week and they said I needed a new supercharger and the part was not on back order so shouldn’t take to long. 10 days later and it was repaired. They did call to tell it was done. I picked it up that day and it had obviously been sitting outside for all that time. It was filthy with standing water and leaves in the foot wells. Would not...

The owner of Next level Justin yearly is a very professional person. Very great customer service. I had delt with him for a while now for parts and tires & rims for my Honda 420 4 wheeler. I will definitely continue doing business with him and will also definitely recommend others to go...