Co-Mo Connect — Local services in Tipton

So I am new to missouri and this was my first time dealing with como connect. When I first got my service for internet I was charged 150.00 for them to put in a line. My bill ran 64.90 for seven months very please with my service. Now this is where it falls apart I was moving into a bigger place and called to get my services transferred over. Upon talking to the very rude customer service lady who refused to give me a name, I was told I would have to pay another 150.00 for them to come put in a line bc apparently my new place never had como connect. I was also told i would have to return the box at my place now in 3 days or i would be charged 250.00 for the box. I explained to the lady i already paid 150 at my old place could I get it scheduled on like 2 different Bill's I was told no. I have paid my bill in advance for 7 months. I explained I thought I was a valued customer only to be told again to return the box or pay 250.00 she also would not shut off my services at my old place. Well need less to say I returned the box and will never deal with como connect again on the ride people in Tipton. Also I went with att services and it was way cheaper and the people where nicer. Hope this helps some one these people or over...

This company is getting progressively worse. The”tech support “ are individuals who are at home… bothered by your call and can offer no tech support. When they can’t answer your question they get testy(2 times I’ve experienced this just this weekend) and make it obvious that they’re about to hang up. Not posting outages on the website…I guess to keep those numbers up, is wrong , especially for a company that has an absolute monopoly in this area….and not by the customers choice. Como is becoming the poster child for the need for utility deregulation..I’m sure the service and customer service would be different if we had a choice to use another service. The end result is a loss of productivity as my wife can’t perform her job and I can’t do my billing for my own company as both are tied to internet service, and the only response is …o well we’re working on it…., very frustrating as this is the second week in a row that service is down, no info is poster on the website and customer support is virtually non existent. Starlink looks better...

(My 2nd time having to post this since they deleted it) Our experience with Como has been extremely disappointing. Upon purchasing our home, we signed a one-page agreement allowing Como access to our property, only to discover three years later that there were additional documents which granted the electric company control over our trees within the easement. Recently, Como’s team severely damaged our property by removing valuable trees, including shade trees and those providing food for our livestock. Chad, the project supervisor, not only approved the removal of additional trees beyond what was initially tagged, but also showed a lack of communication and consistency. His actions and threats to remove more trees, coupled with poor coordination with his crew, left us unaware of the full extent of the damage. When we raised concerns with Chad about the removal of more trees than initially agreed upon, he responded by threatening to call the police. A more transparent and thoughtful approach would have greatly improved the...