MacCoy Computer Care — Local services in Tolland

I do not recommend McCoy Computer Care. In December 2024, I went to them for a screen and battery replacement. When the parts arrived, they required my computer for three days. Since I couldn’t be without it for that long, we scheduled a full-day repair far in advance on a date when they had no other commitments. However, when I arrived to pick it up after dropping it off first thing in the morning, no work had been done due to an employee calling out sick—yet they never informed me when I dropped it off, which could have saved me the hassle. They told me I could reschedule for a different day. When I called to reschedule, the technician claimed the repair was too “complex” to complete in a day, contradicting their earlier commitment. Frustrated by the inconsistency, I requested a refund, which they provided—but not before making a remark about the cost, implying I should have just bought a new laptop. I was never given a full quote beforehand or advised that this might be a better option. Ultimately, I took my computer elsewhere, where the parts arrived within a week, and the repair was completed in just over an hour and not near the cost of what McCoy would...

Chris and his staff are very professional and have a deep understanding about computers and technology. I definitely could not get a great computer without their suggestion. The NVME drive he suggested was a game changer.

Another time, when Sheins website had an issue and I was almost not be able to return my order. Chris handled it professionally and quickly, my jaw dropped when he used the keyboard as a mouse. Finally, my return went through.

I definitely recommend MacCoy Computer Care and will use the company for...

My PC would not longer start & MacCoy got my pc up and running again SUPER quickly! They were very communicative & called me at every step to give me updates. They took care of not only my hardware but my software as well. Very happy w this service & will def be back if I run into any other problems in the future. Thank you for getting my machine back up and...