Downeast Audio Video • Custom Home Theater — Local services in Topsham

Downeast Audio Video saves the day!

I contacted Downeast Audio when I needed to replace my 20 year old in-wall speakers and subwoofer. Their communication was prompt and they quickly found replacements for me. I was going to have to drive an hour to pick up the items at their store but Downeast offered to deliver the items to my house if they were working in the area. Within the week Zeb arrived and delivered the speakers. I asked if he could take a look and make sure the new speakers would fit and he willingly offered to check it out. He discovered that the existing wall cabinets were a bit smaller than what the newer speakers needed, due to the 20 year old speakers having a different design than the newer model. Zeb offered to help trim the wall cabinets and went to work removing the cabinets from the wall, modifying the cabinets on the back of his truck and installing the new speakers. He was so very nice and accommodating and didn’t stop until the job was finished perfectly. Zeb went way above and beyond. He was only supposed to deliver the speakers and he could have driven away but it was clear that he wanted to be sure the customer was happy. Just before he left I learned that Zeb was the owner! Talk about customer service! I could not have asked for a better experience. I am so happy that I found Downeast...

As someone who works remotely full time, my wife deserved a robust and reliable network inside our house. We had one that we installed ourselves, but it was flaky, and created too much stress.

After I got in touch with Zeb at Downeast, I had Shawn and Tanner at my house to install a new network 48 hours later. Shawn and Tanner were professional, informative and efficient. After consulting with me about how I wanted the network to operate and giving me some recommendations, their installation of new equipment (router, switch, two access points, and several wall jacks) was clean and hassle-free, while also leaving me options to expand the network later. Once the new network was up and running Shawn even showed me how to admin the network myself, and how to put in a help desk ticket with Downeast if I ran into trouble.

Our internet has been rock solid since, with zero issues. And the peace of mind we have is priceless. 10/10, would absolutely recommend to anyone who wants serious and...

Downeast Audio is a FANTASTIC Company to do Business with. VERY Knowledgeable, VERY Attentive to a Customers desires and Dreams. We had a system that was installed in the early 2000’s, technology had long ago passed it by and there were a lot nuances that were incorporated into our original system that were very unique to only us. I tried “ Big Box “ stores for help, and it seemed they either weren’t interested or didn’t have the knowledge to do what I wanted. I called Downeast Audio and spoke with Zeb Beal (The Owner) for over 1 hour about our system. He assured me he could help…. And 2 1/2 Years later we have not only Completely revamped our Entertainment/Theatre room, but our outside deck from the house to the lake, and just this year our Fitness Room…. Every Project we have given Downeast Audio has turned out VERY WELL, We Couldn’t be more Happy….. Why would you trust anyone else besides Downeast Audio with your Entertainment Viewing...