It was a happy day when I stumbled on this store. It instantly became my most favorite furniture store ever. Since then I’ve furnished two living rooms through Roughing It, bought chairs, lamps and wall art for two bedrooms, and customized a recliner for my father (he’s very very happy with his new chair).
The quality of everything I have purchased is outstanding. I really appreciate that the stores are a family owned business and that they work with the local community to build the barn wood furniture.
Deliveries have been exceptional. Rarely have I had a delivery as stress free as with these folks. Each time they have had to work around narrow doors, confining stairs, and tight corners and have not marred walls or furniture.
Everyone I have worked with has been so nice and has gone out of their way to help. I am only in the area part time so much of the order detail work is finalized while I am out of state. I really appreciate how much they have been willing to work with me by phone, email, and text.
They are not cheap. If you want low cost then go to Walmart. If you want quality and options and nice people then come to Roughing It. They have a customer loyalty program which is very nice.
I highly recommend Roughing It In Style. Everyone I have sent to them has also...
Read moreWe are customers who purchased a Hickory table and 8 chairs. Over the years of well loved use a few of the chairs have needed some minor work. Once we dropped one off and the work was quickly and beautifully done. Many years later the store sent a truck to pick up two chairs. They were delivered repaired in a week. Perfect. We have a large family that comes for the summer. This past summer the twin boys worked every week day at the table. Mornings with math books and computers managed to scratch the table surface because the place mats didn’t do their job. Roughing it in Style arranged to have the table evaluated and the top renewed. The table top looks brand new. This was accomplished in such a short time. Arrangements were made with the craftsman. The truck from the store arrived to pick up our very heavy 8’ table. They delivered it to the refinisher and had it back in our home one week later. All done safely during the pandemic. Amazing. And wonderful...
Read moreMy experience with Roughing It was nothing less than excellent. I contacted Roughing It looking for a specific furniture manufacturer, of a sofa, which they are a retailer. I was lucky enough to be connected with Jenni, she was wonderful, she handled all my questions (manufacturer reputation, quality, etc..) professionally and offered guidance in my choice of sofa. I was kept updated on estimated delivery time during lead time of the sofa purchased. Delivery was great, I was surprised that Roughing It delivered to my area (Keweenaw peninsula Michigan). The two gentleman (Jesse and apologies I can't remember the second gentleman's name) were awesome. These two gentleman were professional and really took care, we had a not so uncommon heavy spring snow and they were worried about tracking snow in, which wasn't a worry as it's da UP, ya know, eh. I cannot be happier with the sofa, and beyond satisfied with the good folks at Roughing It I had the pleasure of...
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