Battisti Jewelers — Local services in Town of Chili

Before going to Battisti jeweler, I only had a vague idea of what kind of engagement ring I wanted and what my budget was. After walking in the front door and talking with the staff I knew I had come to the right place immediately. Over the next few weeks the staff helped me do research on ring designs and precious stones. They explained different quality of stones and metals and showed me exactly what the differences looked like in person and under their microscope. They made a custom spin on a design that we found online, and made sure I was happy with the design, stone, and price I was getting before making the ring. I told them my budget upfront and they were extremely respectful and realistic with my options. I never felt any of the pressure experience at other jewelers and I got a ring I am proud to give to my fiance' with a custom design, stone that I love, and in the budget that I set out for. If you are looking for a business that puts customer service above all else, there is no better place...

Our experience was incredible!! I have been meaning to post this!!!!

I am a nurse and my original engagement ring of 10 years took a beating every day, with the amount of times I wash my hands and put gloves on and take them off etc.. The prongs were worn down and my diamond was loose. My husband had intended to reset my original diamond as a 10 year wedding anniversary present as well! I explained the situation to Jody and Lucio and immediately they came up with incredible options! They were even able to use my old ring to create the new one, keeping the sentimental value! They emailed me questions and progress updates throughout the process!! They are so friendly, thoughtful, and skilled!! I am sooo obsessed with the final product- and so grateful!! We will absolutely be using them for all of our needs down the line! You need to go here for any...

We visited Battisti's to see if they could address why my father was experiencing irritation whenever he wore his watch. Lucio Battisti was very kind and patient as my Dad described the issue. One possible cause was a sensitivity to the metal, but upon inspecting the watch closely under magnification, Lucio discovered sharp metallic points that were clearly the culprit. We gave him our "ok" to smooth them out and Lucio repaired the watch immediately. Not only did he make the repair on the spot, but he was also very gracious and refused any compensation for his time and efforts! My 97- year-old father was so grateful and commented that, "All the people who helped us there were really nice! You don't find service like that anymore!". Thank you kindly for your caring manner and helpfulness, it was much appreciated...