OVRP - Oakland Valley Race Park — Local services in Town of Deerpark

After a lengthy back and forth with staff, I was scheduled for a group outing planned well in advance. I was informed of some changes to group outings but reassured that we were booked to do a session at a particular date and a particular time. My information taken down and confirmed. This was months in advance. This was the main event during a trip for our small group of six. I booked an Airbnb all around this reservation. Closer to the reservation, I call to get further details. I spoke with someone else who had the air of being the proprietor. He confirmed I was speaking to the same race track yet he had absolutely no record of this reservation. He offered no way to accommodate the mistake made by his staff. He didn’t even apologize. I recognize this was not your mistake but this is your staff and their mistakes are a breakdown at your facility. This reflects on you. Not only that, but to speak down to me as if I am a teenager trying to go for joy ride after such a mistake is unprofessional to say the least. In between mortgage payments and raising children, our group was watching video of the track to familiarize ourselves with the corners and get the racing line down. So much for that. The trip planned around this is now going to be a bit different. The track appears nice but the management...

This place is unbelievable. My friend and I had an amazing time racing the CRG karts as well as the performance karts. Everything about the experience was perfect from start to finish. The owners and staff were laid back and fun, while also being extremely knowledgeable and helpful. This was our first time racing karts and the owners took the time to answer all of our questions and share stories with us in between our race sessions. Colleen, Jeff, and Tim Hannen are the epitome of a well run family business, who are passionate about their work, and care about their customers. 100% recommend this place to anyone new to racing, or anyone who's advanced and wants to spent time at a well run facility with good energy.

To top of my amazing experience, I lost my go pro at the race track. I left my name and number and the entire staff scoured the place looking for it. A week later I received a call from Colleen who said they finally found it and would be mailing it back to me. I will definitely be coming back to Oakland Valley Race Park and visiting the...

Tim Hannen (owner) worked with my 10 yr old, his 8yr old sister and two friends today for an "intro to karting". He really was amazing, so patient answer all of their 5,000 questions. The equipment was in really good condition, and Tim went to the length of pulling together a whole other kart to fit one of the kids who was 'in between' the right size for the machines on hand.

The track itself is great with a nice challenging chicane, some technical turns and a great straight-away to gather up the speed.

I would definitely recommend this track as a racing venue (I used to race many moons ago) and a wonderful recreation spot to get your kids in to the sport.

The actual surface of the track could use a re-paving with some pretty rough patches here and there. Not a problem in the karts but probably a little scary in a miniGP bike race.

Overall, super impressed with the facilities, Tim and his whole team there. Definitely...