I cannot say enough good things about these folks! After being a "direct customer" with one of the satellite TV providers I decided to investigate Star Connection. I was really tired of trying to get help with a person on the end of an 800 number, (that didn't speak English), when ever I needed some assistance. I had heard about this LOCAL company in Wisconsin that provided access to the same companies that I needed to access and so I went to the office, walked in and had a real live human being that listened, understood my problems, and changed to one of the similar providers, (DISH), helped me to evaluate my needs and FIXED ME UP! I have been back to add a TV, their man came to the house and connected me, no problem! I cannot say enough...
Read moreStarting with Sara who answered my phone call initially; to Sam the Service Mgr; to Ty my service repair Super Tech, I cannot express how terrific this Team is!! Questions answered on the phone to prompt next day service call, BAM!! I have to say, Ty whom came out to my RV undoubtedly had to be the most knowledgeable gentleman ever. I cannot thank him enough.Hats off to this company for providing the best Customer Service I've seen, literally in decades!! Problem solved and back up...
Read moreWhen we called to make our appt we were shocked to get a next day appt. Tyler came out this morning and assessed the situation and explained the options we had. He explained why we would/would not get signal from out antenna. He tried first to use our existing equipment but in the end we opted to go with a stronger new antenna with a booster. We now have more local stations than ever before, which is what we wanted. Tyler was quick and courteous. We highly recommend going with...
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