Raymour & Flanigan Distribution Center — Local services in Town of Islip

I paid $200 for the Platinum Protection. I called service on a scratch on the sofa. The UNPROFESSIONAL service technician announced within 30 seconds of entering my home that the damage would NOT be covered under the plan because he saw I had a dog in the house and insisted it was caused by my dog and not my 2 year old son. He then proceeded to take pictures of the sofa, my dog and my 3 month baby girl in her swing. I cannot believe that he did that. Nonetheless he is in the process of being reported to management for is illegal and violating behavior. So DISGUSTING coming from a store in which I thought had a...

Had a wonderful delivery experience with Juan and Rick as they delivered my son’s new bedroom furniture. Polite, professional, and everything you would expect from Raymour and Flanigan’s in-house fleet and professionals. We greatly appreciate how quickly and perfectly they set everything...

I have to give them one star, otherwise I have given them zero star. Very poor services. The Manager of the store located in Center Islip said the damage to our bedroom furniture was done intentionally and declined the replacement or fix our the phone. They don't stand behind...