Recently had problems with my brand new Briggs and Stratton MD1024 snowblower. I brought it in to D&H sales and services. BIG MISTAKE! problem still not resolved after returning it twice. Snowblower returned to me only partially assembled. 1st and 2nd gears still not propelling the snowblower. I finally called GIBBSVILLE IMPLEMENT. This business is staffed with professionals who are customer service oriented. GIBBSVILLE IMPLEMENT provided pick up and delivery service at a very nominal fee including a courtesy call just prior to picking up and return delivery. My snowblower was dismantled, inspected and repaired along with an explanation of the process by Dayvin (a service technition) who actually did the work. The problem was with the friction wheel and a drive ball which makes contact to the friction wheel. Dayvin cleaned up the surface and made minor adjustments to restore the proper tension so the snowblower again performed in 1st and 2nd gears without me having to push it along. The repair shop came into Sheboygan immediately after my initial call to pick my snowblower up and had it returned to me the very next day. What service! The bill for all of this was incredibly low and I'm a totally satisfied customer. Thank you very much Tim, Phil, Dayvin and Jane along with everyone else on the team at GIBBSVILLE IMPLEMENT INC. I highly recommend this business to others looking for snowblower sales...
Read moreI did not have a good experience dealing with the products, or the company. I Spent 45k here on machines. I have sold everything but one at this point. I bought them early 2021. Lost my pants on resale but I had to. They kept breaking down and having "common" issues. Like the pto shaft snapping, bolts that hold the frame to the motor falling out, and the control for the bucket just snapping. I have a small hobby farm. I used it to move snow and rototill. Not beating the machine by any means. And don't give them a bad review on there in-house review phone calls. The sales man will call you and brow beat you because of it. Trust me.. go somewhere else. You'll...
Read moreEveryone was very helpful! I needed an appraisal on a tractor to know the value for family reasons. Grant Markus in sales helped me out and was very easy to work with even though I was not trading it in to buy a new one. The parts department has also been very helpful in finding me parts for this tractor and helpful tips. I've had my 4 yr old son with me and they have a play area for kids which was really nice! Overall a great...
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