Masonville General Store — Local services in Town of Masonville

I’m extremely disappointed with my experience at Masonville General Store. I have a disability and a handicapped plate, and because of my bad leg, instead of parking parallel on the other side of the road, I turned around parked parallel in front of the store. The steps were old steps and very steep so I had to be careful coming up them. While shopping, I was told I needed to move my car. I explained my mobility issues, the steps were tough for me, and that I wouldn’t be long (no one else was in the store, nor stopped) but no grace and was told again to reposition it immediately. There was ample room behind me for another car. After moving my car, I came back in and politely suggested they mark parking spots so people know where to park to their satisfaction. The woman working was extremely rude, telling me that she expects people to have common sense”. There was absolutely no reason to speak to a customer this way—especially one trying to shop local and support their business. I had items in my hand ready to buy, but after how I was treated, I left without making a purchase. To add to the frustration, she rudely told me they so don’t accept credit cards, no sign that I saw to alert a customer before they come in the store. She did not offer options (e.g. check). I will never return to Masonville General Store. I was disgusted by the attitude toward a paying customer, especially one with...

We were heading home to Connecticut and stopped by the store for lunch, perhaps a sandwich,drink and chips that can be had at most general stores. This is an overpriced gift shop in a very depressed area. I had asked the price on an advent calendar and she told me they were all marked after locating the price it was 25.99 . I think she was put off I didn't purchase it. I was considering a small box of incense for five dollars but when we couldn't find anything for lunch we left the incense and decided to look elsewhere for food. The owner shouted to us as we were leaving (yes there were other people in the store)and asked if we were intending to pay for the incense. I told she would find it in its display. Wow.... very rude, INSULTING, unfriendly, pretentious in a town where she sticks out like a sore thumb. I cant imagine how she stays open. I never thought I would have to leave such a review for a small town store. We own a home in the country in Connecticut with several real General stores and believe me, its about comforting foods, main staples and friendly proprietors that is what makes a...

Absolutely LOVE LOVE LOVE this little store!!! They carry any and every organic need from essential oils to yummy dressings and sauces!! They also carry some of the most beautiful different wide variety of handmade toys to things for the home and things to wear. If you are ever within a 100 miles it is really worth the drive to come and check it out!! And the service is wonderful not only are they really nice but they can also really educate you on the uses of some of the organic products. The last visit I was lucky enough to be introduced to Elderberry spray to help boost the immune system and I am sold that it will be a continuous staple in this house because I have always been one that caught strep if it was just mentioned that someone had it and my daughter that lives in the house with me actually had a horrible case and I didn't get sick at all and I totally give the credit to the Elderberry!!! Cant thank you enough for that...