Wadler Bros. Inc — Local services in Town of Middletown

I DONT KNOW who those people were in that video but I’m sure beyond a doubt that they DONT live here! I’ve been using Wadler Brothers for over 15 years .. paint , wood, hardware, tools, .. you name it I’ve purchased it there….I’ve asked for advice, help in finding stuff, recommendations about products and the best way to accomplish what I’m working on.. I’m not a contractor just a Do it yourself person.. I’m (now 74) a grandmother, wife, homemaker, teacher, I use big tools, tablesaws, chainsaws , scroll saws and a variety of other tools around my house and homestead…. I have NEVER had a bad day at this store with ANYONE…. Owners, counter guys, outside workers…never ever have they been anything but polite and extremely helpful…. So all I can think is the people who uploaded that video are miliinnials who don’t know how to be human beings…. I’ll bet that the words in their vocabulary do NOT include …please , thank you , excuse me, no mam yes sir...

Very strange experience this morning. I asked Jason, the owner, what sort of bits my Milwaukee hammer drill accepted. He first asked me whether I bought it at his store, to which I admitted that I bought it at Home Depot (I had a gift card there). He responded that "it was not my job to educate me." Then he turned his back on me and refused to help me. I asked him whether he was upset, to which he explained that he was because I bought my tool at Home Depot. Weird.

After spending literally tens of thousands at Wadler in the past year during my home ongoing home renovation, this struck me as a completely bizarre (over)reaction.

I like Wadler for many reasons: helpful and knowledgeable staff, less than 5 minutes from my home, huge selection, and a family-owned business. But this morning's experience has really changed my opinion of...

I’ve been coming here regularly since I bought my house in 2020 and I really love this place. It’s like the best neighborhood hardware store meets Home Depot meets Target. You can get just about anything you need from Benjamin Moore paint to lumber to gardening supplies and more.

And their prices are extremely reasonable – – I’ve compared them to things I’ve even bought on Amazon and they’re almost the same, which is incredible considering they’re a local family owned a store. Of course they’re going to be a little more expensive and they should be. They pay people a living wage as opposed to big box stores which pay people minimum wage and have constant turnover and are always shortstaffed. Wadlers is always abundantly staffed and their staff has been working there for the years I’ve been shopping there and are incredibly knowledgeable...