Integrity Auto Sales Inc — Local services in Town of Palmyra

May 13, 2020 This review is long overdue! I’m sitting at home, updating my cell phone. I came across Integrity Auto’s name & number from some ignition work I received 2 months ago. I distinctly recall calling Greg’s office staff and how positively well Chris’s phone etiquette affected me! After my subsequent appointment, I remember exclaiming all the following to my wife when I arrived home. From now on, we plan to continue going back for all our vehicle needs.

I had heard numerous wonderful things about Integrity Auto and owners Greg and Marcy Frey from my sister who regards them highly. She urged me to try them out, especially after my Canandaigua Ford dealer failed me twice. So, I went to Integrity. Upon meeting Greg, I was impressed with both his keen knowledge and patience with me as I explained my trucks problems. I agreed to leave my vehicle, and Greg gave his word to do his best. Early the following morning, I received a call from Integrity outlining what exactly the ignition problem was, the cost to repair and how soon I could pick up. The best thing is, we know we’ve found a shop that’s truly fair AND honest. Our daughter has now begun taking her car to them for routine maintenance and is equally pleased. Besides their name; “Integrity.” Could be the phrase; “A Friend in Need Is A Friend, Indeed.” They act in YOUR best...

At Integrity Auto I had the best used car buying experience ever in my 50 plus years of buying cars. Being 73 years old I have bought 2 brand new cars, a 1968 Cuda, a 1971 Maverick, and too many used cars to count since 1973. Greg sold me his fathers 2009 Silverado 1500. What a beautiful truck. Being in the tire business the last 20 years of working, I know a lot about good customer service. I observed Greg on two different occasions and he knew his customers first names. The best quality in a salesperson is to associate faces with first names. That's the way I ran my business. Greg treated me like he knew me all my life. I drove 100 miles from Cortland, NY twice to buy this truck. Greg came into work for the first time in 5 days after having hernia surgery to show me the truck. I know he was in pain. I am very grateful and will recommend to anybody needing a used vehicle to drive that 100 miles. Thank you Greg and Marcy.

Paul Sabin...

Recently bought a car from the owner Greg, I have purchased dozens of cars from used car dealerships. The experience with Greg was by far my best. He is a incredibly honest and fair man. I had a very unique situation as I was dealing with a total loss claim with previous vehicle and dealing with the hassles of my ins. Company, Greg couldn't have been more helpful and patient. I bought a absolutely beautiful car that I trust is in great condition and can't thank Greg enough. I highly recommend doing business, an servicing...