We had a gas fireplace unit that would not ignite. The pilot was on, but the burner would not fire up. I went online to see if I could fix it myself, but it was very hard to work on and I did not to want to make things worse.
I looked online for a professional repair service. I try to support smaller companies so I gave Bay area a call. Got a hold of Chad and set up a time for him to come and look at it. He showed up right on time and worked on it for almost 2 hours. We both came to the conclusion being that the unit was 21 years old that throwing more money at it was probably not the best idea. He suggested a new unit and sent me a quote. He quoted me a new Napoleon unit at a very fair price and I decided to go with the unit and scheduled an appointment for an installation. The installation went very well and it only took about 5 hours to get the old unit out and the new one in. I am very happy with the new fire place. Chad is a super nice guy and a hard worker who knows his stuff. I would highly recommend him to anyone looking for a fireplace...
Read morePrompt, Professional and Skilled! Chad installed a gas fireplace in an add on den room in our home that we could never keep warm in the winter. Thanks to his expert installation work and amazing product (Archguard gas fireplace) the room now stays at constant warm temperature based on whatever temperature I set the thermostat to. More about his work; He came out and gave me a quote within days of my initial call. Returned a few weeks later on date we both agreed upon to start the job as promised. His work was first rate with amazing attention to detail. The job was completed on time and as quoted despite having to troubleshoot problems of installing a gas line in a room with no basement underneath. I highly recommend Chad at Bay Area...
Read moreWe had an outdoor wood burning fireplace on our covered patio installed by Chad. He was the first company in the area to take the time to stop out and look at our project. We framed the project ourselves and he answered all of our questions and provided suggestions.
We built a new custom home in 2019 and through all the different contractors we have worked with, Chad was the best one with communication and follow up. He arrived on time, talked us through any questions and provided us different options. He was very knowledgeable and went the extra mile (including taking hours to scrape stickers off the chimney pipe). Thanks Chad! We will DEFINITELY be passing your name along to others and would be a repeat customer with any...
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