Eau Claire Alterations — Local services in Town of Seymour

Jean waited until 2 WEEKS prior to my wedding to tell me she couldn't hem my dress....she had the dress for 3 MONTHS. I contacted Jean this past spring to have my wedding dress altered. We agreed for me to come in on June 30, 2018. I arrived at the agreed upon 10am with my maid of honor. Jean opened the door and told us she was just about to leave. I mentioned we had an appointment and she allowed us in but was completely rude to us (almost) the entire time. During the appointment she was extremely curt and rude to my MOH and I. My Mom came a little bit later and once Jean realized they are distant neighbors (they both hear the same annoying rooster) she changed her tune and became very nice. During the pinning she kept looking at the hem and trying to figure out how she was going to shorten it (she mentioned it is a complex process that will take a little while). But she seemed confident that she knew what she was doing. Before leaving she wrote down my wedding date on a card and put it into the pocket of the carrying bag the dress came in. Fast forward to August..I sent her a text message and asked her how my dress was coming along. She stated that she was going to be on vacation until (around) September 15 and she would do it then. I thought that was cutting it close but, maybe, I was just being a nervous bride? She is supposed to be the professional, after all. She told me it would be ready the end of September. Fast forward to yesterday..I sent a text asking when we could do the final fitting. She called me and told me she cannot hem it. She said there were two options. One was that she could get some lace and wrap it around. I did not want that as it is very hard to match lace. She agreed because its very hard to match white (this is obviously not an option then). Then she was talking about cutting part of the dress. Or I could get heels that are another 2 inches tall (Im not wearing 4-5 inch heels on my wedding day). I told her I would think about it and call her back. Later on yesterday I sent her a text message telling her I would pick it up that night. I arrived at her house and she showed me THE EXACT SAME THING she was looking at the first time. I told her that is what she was looking at in June and she agreed and just repeated what she already told me. Then all she said, in an insincere voice, was 'Sorry.' I grabbed my dress and left. She had THREE MONTHS to work on my dress. THREE MONTHS!! But she waited until 2 WEEKS prior to my wedding day to tell me she cannot hem it. This was a COMPLETELY unnecessary stress. There was PLENTY of time for her to tell me she couldn't, or would rather not, hem the dress. I would never recommend Jean. This is completely unreliable and, as I said, could have EASILY...

Honestly, I don't even know where to begin. Jean has been wonderful and she has done so much for me. She went above and beyond to help me in a time of my crisis. Not only did she alter my dresses to perfection, but she also lended a listening ear. I received my dresses from David's bridal. However, David's bridal told me it would be $800 for just one dress alteration. I have two different dresses for my wedding, and the cost of the alteration at David's bridal would have been more than my dresses. Jean provided excellent thorough assistance, but also had a very reasonable price. I have heard so many good things about Jean that I paid her up front. She did not disappoint with her work, and she communicated throughout the entire process and got me my dresses in a timely fashionI am so excited to wear my wedding dresses for my day! Jean I don't think I could ever thank you enough. I wish you all the best of luck in your...

I couldn’t recommend this place enough!! Jean did an amazing job on my dress. This is the first time I have ever had a dress altered and to say I was nervous would be an understatement. When I purchased my bridesmaids dress the sales women recommended I go up in a size. After I got the dress, the wedding I was in ended up being postponed because of Covid for a year. Fast forward to now and I was stuck with a dress I was drowning in and had lace sleeves that looked more like wings. After Jean worked her magic, my dress is now completely fitted to my body perfectly (including the all lace sleeves that scared me the most to have taken in due to the material and buttons) and she used her extensive knowledge to make recommendations that made the dress compliment me/the fit of the dress best while accenting my favorite parts of it. I will be using her for all my alterations going forward and hope you...