While Straits Chapel is undeniably a beautiful venue, the experience with the staff leading up to our wedding wasn’t what we had hoped for. With the cost of Kohler and its 5-star rating, we expected better service. We encountered several frustrating issues, including an attempt when we were revising our contract to increase the outside florist fee from the $1,000 we originally agreed and signed upon to $5,000 without any mention besides us reading it in the revised contract.
Communication was also lacking — we had to repeat ourselves constantly over email, and they even sent us incorrect documents that belonged to another couple.
Another major pain point was our rehearsal. It was scheduled to take place before our brunch at Blackwolf Run, but at the last minute, they tried to change it, saying we couldn’t get into the chapel until the evening prior. Thankfully, this was eventually resolved, but it added unnecessary stress. Side note, our brunch was AMAZING!
That being said, the staff was kind overall, the day of our wedding went smoothly, and the location itself is stunning. In the end, we’re happy with our decision to get married there, as it truly made for a beautiful...
Read moreWhat a dreamy place to get married! From the lake views to the beautiful and intimate white chapel, Straits Chapel is THE dream place to get married. This tucked away and private space is the perfect place to get married with just your closest people present. It was a dream to photograph here! Lindsay at Truly Living...
Read moreStraits Chapel was an absolute dream to photograph at!! Such a beautiful venue space that was clean, modern and elegant surrounded by beautiful grounds and lake views! My clients had their ceremony here and reception at Kohler American Club. Would absolutely recommend!...
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