The Fieldstone House — Local services in Town of Sidney

The owner of this shop is engaging in fraudulent business practices. She has fabrics listed as if they're available, but of the 5 we ordered, none existed. The worst of it, though, is that she will keep your money if you don't notice that the order hasn't been fulfilled. If you didn't contact her before ordering, it appears she doesn't even try to fulfill the order, nor even contact the customer to discuss, she simply takes your money. Luckily we noticed and requested an update, at which point she rudely told us to cancel the order. She won't even cancel the order on her end like any reputable company, you have to call your credit card and...

STAY AWAY FROM THIS COMPANY! Ordered fabric online. I contacted the company with the phone number on the website and was then told the order could not be fulfilled. I requested to cancel my order and refund my monies. The women then told me there was nothing she could do and contact the company. (I thought that was what I was doing.) I then email the company the response again contact company to cancel order. Now I'm out several hundred dollars and have to jump through credit card hoops to get my monies back...

Merchant has not shipped order after two weeks (and paid expedited shipping). No replies to my emails or phone calls. I’m initiating a chargeback. I think this company might...