Ice Cream Party Shoppe Inc — Local services in Town of Smithtown

It was ok. No Frozen them at all, no papergoods as advertised. They did not put out adult pizza but handed us a whole pizza after the party that was cut in child slices. Seemed like it was going to be reused if we said no thank you. It was extremly overpriced and the two young ladies lacked any interpersonal or party enthusasim skills. There was no one to greet parents or help with kids at the beginning leaving them running around. The girls working grabbed presents of first two guests with out asking and put into clear garbage bag. Then went in back room and did not take the rest of presents or host. I had to knock on the door to tell them to please come out. They did not host the end either the group photo was taken at the end after kids put coats on. The 2 girls stayed in the back room and i had to knock to get them to start the party and they did not say when it was over. It seemed very forced for them to be friendly with kids and they spoke to noone. A child fell they did not offer him ice or seem to care. One girl said to put back a ice cream on the tray we payed for because they would be using the opened icecream on the tray for the next party and tried to charge for a icecream we already payed for. I did catch a cold after the party. They used a fake cake, I had to tell the kids it was a magic cake to just make a wish and no decorations or things out. I would have brought if I had known. This place advertised for frozen theme that was included. The theme was non existant. Very overpriced for basics. No olof on olof cupcake. Kids made the best of it but would...

I took a week to reflect but overall my guest and myself agree the party was horrible. One of the hostess was rude to the kids all between ages 2-5. She was rude to more than one. I wasn’t made aware until family members and a friend told me the next day. The party lasted maybe 45 min start to finish. They rushed us and only “danced/ played” for about 20 min before pizza. They didn’t play any games they told me about. She said they had a parachute and fun activities and they didn’t utilize any of them. It was not worth the money. They didn’t engage the kids at all. I’m literally spending more money to throw another real party for my child because this one was so bad and not worth the $500+ it cost when all said and done. I guess they just all wanted to go home because it was the last party of the day but I feel ripped off. All of the parents there felt bad saying anything but said they felt like the staff was pushing for the party to be over. I was the last to leave and realized by the time I packed the kids in the car and left the party...

This place was a concise well exercised tutorial and had to get kids in and out of your establishment everything felt kind of rushed and the pizza was pretty good but they had no ice cream for the adults only the children which was kind of a downer... so parents are forced to sit in chairs behind that children and watch them all eat ice cream sundaes while they stare at each other... unfortunately this also seems to be a trend among these new hour and a half to our kid birthday party...