Cozy Country Cabin dba Plombon Furniture — Local services in Town of Thorp

We ordered furniture and were told it would be ready in approximately 10 weeks. We started calling to check the status in week 10. It took two weeks for a status update. We were told we could pick it up and given a date. The store is a two hour trip from our home. We pulled our enclosed trailer and stayed at our cabin an hour from the store. We got a vague text from the store as we were headed there to pick up the furniture that it was not ready after we were ensured that it would be. No details provided. We stopped at the store anyway to get more information. At this time we were once again told it would be completed and ready for us today. Yet again, we get another text that there's an issue. No real details or explanation. We were given another promise that it will be ready by the end of the week. We're pretty upset. They had no issue taking full payment for our order. There should be better, professional, communication taking place. We are well beyond the "promised" date and very irritated with the flimsy excuses. They have taking the joy out of gifting this baby furniture to my son and daughter-in-law. Maybe it will show up before their baby is born, but none of us will hold our breath! The furniture finally arrived. It was beautiful. THERE WAS NO HARDWARE for the crib, so there was no way to put a mattress in it. WORSE EXPERIENCE...

Found this group on Facebook and so glad I did. I purchased a metal storage shed. Great quality built shed, reasonable/fair price and excellent communication. I purchased a shed that was already built however they have lots of options to choose from to design your own and I would have definitely done it if I had more time. Highly recommend! Great communication, follow through and...

Shed came damaged in one spot in particular. Screws were coming out of the sheet metal on the back side. I asked about having it fixed before it was even taken off the delivery driver. Promised it would be fixed I'm short order but here we are almost 2...