Ithaca Wholesale Furniture — Local services in Town of Ulysses

Prices are fair. We are happy with our purchase. Unfortunately, the delivery guys ruined our experience. We paid a 75 dollar fee to have our stuff delivered. The guys walked through my house with their muddy boots on, got mud all over my carpets, scratched and dented my front door and broke a leg on our brand new sectional. Our mattress had a hole in the corner and they got mud all over the corner of our brand new white sectional. The owner offered to replace our mattress and a 100 refund for the damage done to our door. We were considering buying more furniture from them, but not after the experience we had today with the delivery guys. If you purchase anything from this place, haul it and move it yourself.

Editing to update. I recieved my $100 compensation for our damaged door. Haven't heard anything from the owner about our mattress replacement and leg replacement for our couch and it's been a week. I would steer clear of this business. I purchased over $3,000 worth of furniture and it came damaged. The owner offered either a $50 refund or new mattress to make up for our ripped $1100 mattress. Obviously we paid that much for a new mattress, we want a new mattress. Haven't heard anything from them in a week. The owner doesn't seem to care about customer experience and obviously values the dollar signs more. $100 won't even replace our...

We just came in to start figuring out what we want for updating the seating in our house and got lovely service and suggestions, no pushing for sales but they did have helpful information about the options we were considering and tried to help us figure out what would work best for us and our space. We need to do some more planning so we didn't buy today but they seem like they would be lovely to work with when we do decide! We were warned to buy if we saw something we really wanted because furniture is in demand right now and ordering is taking a while. Like I said, very informative...

Purchased a sectional for my son's new house. Waited the time they said it would take to ship. After calling owner said their daughter made a mistake and now could not tell me when was shipping. Asked for money return. They said it was cancelled. Have not received money back now have to file a dispute with credit card company. Dont waste your time or money with them because they can't deliver and then they will not return your money. I have proof they never followed through with cancellation to...