Waste Recovery Enterprises Llc — Local services in Town of Unadilla

I moved to my house February 2023. I chose waste recovery as my trash removal and purchasing stone rocks from. I made purchases of stone rocks several times and was charged the same fee every time the most recent one this month in November 2023 I was charged an extra $40 when I called in to see why I was charged extra, they told me it was because of a delivery fee. Prior to this transaction I was never charged a delivery fee. Keep in mind I live within 5 min of them. They were very sour about accommodating me Bc of their error. They also stated it was only 25$ delivery fee but wouldn’t give back the difference. Terrible...

Was forced to go with Waste Recovery service, I've made calls to owner ,never received any messages back. The guy who picks garbage up here in windsor,ny has a bad attitude. Are other garbage service took everything, garbage and trims around home. One time somehow one of the bags opened up and guy didn't take it. It became very nasty by the next time he took it. I had 5 bags out on the curb ,he only took 2 the other 3 had only trims around home. 1 of the bags had most garbage and approx 2 cups of trimming and he didn't take it. I've never in 18 yrs had such poor service. I canceled for now.. I'm not going to be treated...

I have never had someone treat me with so much disrespect over the phone before. It's unfortunate, I have been with burts refuse since we moved to oneonta almost 4 years ago and never had an issue until WRE took over and it has only been 2 weeks. Please, I advise you shop around for garbage companies before you go with WRE. I switched to casella and my monthly payment is cheaper and the lady on the phone was very pleasant. It's a shame when someone treats a...