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Scottsville Ice Arena — Local services in Town of Wheatland

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Scottsville Ice Arena
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Scottsville Ice Arena things to do, attractions, restaurants, events info and trip planning
Scottsville Ice Arena
United StatesNew YorkTown of WheatlandScottsville Ice Arena

Basic Info

Scottsville Ice Arena

2000 Scottsville-Chili Rd, Scottsville, NY 14546
4.3(127)
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Entertainment
Adventure
Family friendly
Accessibility
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Phone
(585) 889-1810
Website
scottsvilleicearena.com

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Reviews of Scottsville Ice Arena

4.3
(127)
avatar
1.0
1y

This place sucks. Drove 30 minutes out for an under 12 stick and pick session with three small kids after confirming on their website that it was in-fact scheduled AND calling in the morning only to have an automated message also confirm its scheduling. A nice young lady shared that it wouldn’t be taking place this week due to a girls hockey game.

UPDATE: The owner’s response is a classic case of gaslighting. I sent the attached screenshot to my wife early that morning when looking for a family skate option (note the date and time on the screenshot). After I complained, they updated the website. Now they’re claiming that it was that way the entire time and I’m an idiot for missing it. If you screw up, admit to it and fix it. People will understand. Gaslighting...

   Read more
avatar
4.0
1y

Yes, Somewhat ♿️ accessible. The staff are very helpful to accommodate as best they can. There is a lift up to the 2nd floor party rooms, accessible with staff. 1st floor bathrooms. Building is somewhat older, but owners are revamping & updating as possible. We had lots of fun with our private party & ice time. They have "trainers" for new skaters to hold on to while learning to skate. We had many 1st timers, adults & kids, try it & all had fun. The 2nd floor rooms have glass walls overlooking the entire rink. Ice time for private parties, teams & leagues. A great idea for birthday fun & $ well spent! Help support the ice arena & have a great time doing it! Fantastic hot chocolate!! Concession stand here, too. Hopefully the restaurant & bar will be...

   Read more
avatar
1.0
3y

Place is awful! The parking lot is incredibly icy and it hasn't snowed in 4 days. So many kids were falling in the parking lot. Potholes all over too.

I wish it got better in the inside but it does not. It's like this place was built in the 60's and never touched again. The bleachers are a health hazard. Rusty pipes, multiple perforations in the ceiling, just a sad place to be.

Absolutely absurd. Scottsville should be ashamed.

Updating after owner's terrible response:

I didn't know your little sob story was an excuse to operate a health hazard. I'm going to assume you haven't been on site to see all the people falling in your "parking lot." Maybe spend less time responding to people here and more actually taking care of...

   Read more
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Posts

Michael GestetnerMichael Gestetner
This place sucks. Drove 30 minutes out for an under 12 stick and pick session with three small kids after confirming on their website that it was in-fact scheduled AND calling in the morning only to have an automated message also confirm its scheduling. A nice young lady shared that it wouldn’t be taking place this week due to a girls hockey game. UPDATE: The owner’s response is a classic case of gaslighting. I sent the attached screenshot to my wife early that morning when looking for a family skate option (note the date and time on the screenshot). After I complained, they updated the website. Now they’re claiming that it was that way the entire time and I’m an idiot for missing it. If you screw up, admit to it and fix it. People will understand. Gaslighting is pure trash.
Kathi SpilbergKathi Spilberg
Yes, Somewhat ♿️ accessible. The staff are very helpful to accommodate as best they can. There is a lift up to the 2nd floor party rooms, accessible with staff. 1st floor bathrooms. Building is somewhat older, but owners are revamping & updating as possible. We had lots of fun with our private party & ice time. They have "trainers" for new skaters to hold on to while learning to skate. We had many 1st timers, adults & kids, try it & all had fun. The 2nd floor rooms have glass walls overlooking the entire rink. Ice time for private parties, teams & leagues. A great idea for birthday fun & $ well spent! Help support the ice arena & have a great time doing it! Fantastic hot chocolate!! Concession stand here, too. Hopefully the restaurant & bar will be open next time.
Jim ZziobroJim Zziobro
The ice itself was good for the figure skaters. Unfortunately for viewers the glass had severe condensation making watching a show difficult from the stands. They do have a raised area which the staff opened up for us. See the attached pics from there.
See more posts
See more posts
hotel
Find your stay

Pet-friendly Hotels in Town of Wheatland

Find a cozy hotel nearby and make it a full experience.

This place sucks. Drove 30 minutes out for an under 12 stick and pick session with three small kids after confirming on their website that it was in-fact scheduled AND calling in the morning only to have an automated message also confirm its scheduling. A nice young lady shared that it wouldn’t be taking place this week due to a girls hockey game. UPDATE: The owner’s response is a classic case of gaslighting. I sent the attached screenshot to my wife early that morning when looking for a family skate option (note the date and time on the screenshot). After I complained, they updated the website. Now they’re claiming that it was that way the entire time and I’m an idiot for missing it. If you screw up, admit to it and fix it. People will understand. Gaslighting is pure trash.
Michael Gestetner

Michael Gestetner

hotel
Find your stay

Affordable Hotels in Town of Wheatland

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Yes, Somewhat ♿️ accessible. The staff are very helpful to accommodate as best they can. There is a lift up to the 2nd floor party rooms, accessible with staff. 1st floor bathrooms. Building is somewhat older, but owners are revamping & updating as possible. We had lots of fun with our private party & ice time. They have "trainers" for new skaters to hold on to while learning to skate. We had many 1st timers, adults & kids, try it & all had fun. The 2nd floor rooms have glass walls overlooking the entire rink. Ice time for private parties, teams & leagues. A great idea for birthday fun & $ well spent! Help support the ice arena & have a great time doing it! Fantastic hot chocolate!! Concession stand here, too. Hopefully the restaurant & bar will be open next time.
Kathi Spilberg

Kathi Spilberg

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Town of Wheatland

Find a cozy hotel nearby and make it a full experience.

The ice itself was good for the figure skaters. Unfortunately for viewers the glass had severe condensation making watching a show difficult from the stands. They do have a raised area which the staff opened up for us. See the attached pics from there.
Jim Zziobro

Jim Zziobro

See more posts
See more posts