Hilti - Operations Center Corporate Office — Local services in Tulsa

spent over 7000 $ ordered on wednesday was told my item would be there friday by 10 am called fed ex around 4 pm they told me it would be there monday. i called hilti they told me it was supposed to be there friday whats going on?Then she said half of your order was delivered to some random name im like what how. well after they figured it out it was hiltis fault they made a mistake in there warehouse, then they made a mistake telling me it would be there friday, then they said they dont deliver to houses without an appointment or verifying someones home i explained that i put on there website notes for shipping thati will be home my screen door is unlocked i will be watching i was expecting 10 am delivery, then they said they didnt know they had this policy, then they told me it was a big order thats why, hhhhmmmm i said arent you guys doing this every day again another excuse. when it was all said and done i asked if i could get a discount for all the trouble . No nothing she said unfortunately theres nothing we can do it will be there monday after speaking to her supervisor they said the same,I waited home friday because i was expecting my shipment as i had a job scheduled for saturday and needed to get my tools situated, not to mention that i knew i needed to sign for it. After this im very dissapointed in hilti had they just been up front with me about reasons i would not care the slightest bit i rearanged my day and weekend job that i had to fit into my already packed schedule because of this not to mention the 7000 $ i just spent to get basically told go F yourself youll get it when you get it. Im sad hilti has been my favorite for the longest to be treated like this as a paying customer is...

Concrete contractor in Montana. I use the Hilti rotary laser PR 2-HS A12. It’s an incredible product that is reliable and...

Excellent...