Gene's Hardware — Local services in Turner Township

Pretty upset with everything from this place. Moved to a new house and supposedly had 28% left in the tank so we called well in advanced to get it filled before we move in and the temps started to dip below freezing requiring heat and all of a sudden, no gas! Should've had plenty right? We were told they'd be out 3 different times, never showed. Husband calls, phone just rings n rings. But when he called from MY phone we got an answer. Still waiting a week and 3 days later for gas and to have it all looked at to see if the gague/regulator is bad. All in all horrible customer service, no apologies, and...

Gene is hardly ever there. We needed 2 100 lb propane tanks filled. DHS was paying for it. But he never confirmed the DHS request. Maybe he was too busy 😔 he was supposed to deliver it. We are unable to bring the 100 pounders. We do not have a truck to set them straight up. All the workers...

If you're getting propane go else where, Gene more than once stepped on the weighing scale when filling my propane tanks. Dudes a rip-off. Been 10+ years since I've bought from him, Twining market has propane services and is the closest next...