Family Dollar — Local services in Uhland

I went to return a pair of shorts I purchased for $3.00 as they were the wrong size. The manager Liz only offered to refund me $2.44 because the shorts were on sale. I polietly asked why I was recieving less than I paid for because I had the reciept and was under the impression that I would get back what I spent on those shorts. She told me to "calm down" when I wasnt even yelling or being disruptive. I just told her that I wanted back what I had originally paid for them 4 days ago. Liz kept telling me and intrupting me while talking saying"she cant" I don't think its fair that now they were on sale 4 days later that now I can no longer recieve what I paid for back. She was teaching another employee how to do a return. I think its very wrong that she was teaching her how to be rude and not accomadate a unhappy customer. Im not sure how she is still in a manager postion, if she is not even willing to help her customers out. I am not a happy customer. I drove to the next family dollar and explained the situation and Rod at the family dollar by the 21 was very understanding and gave me my full amount back. Rod was defiantly a fresh of breath air he is a perfect example of what someone working in customer service should be like. Liz should learn how to treat and speak to customers if she wants to continue working in retail. Liz is clearly burnt out and hates her job having to deal with customers. I have never been treated that way and I hope she does not continue treating...

Terrible service just went in and was shorted on my change back. Called the store and went back immediately to fix when I arrived was first told it would be resolved next day, the assistant manager went back to look at camera and says I was given correct change even said I was given bills back that I didn’t get back at all. After the back and fourth i asked for number to someone higher up to not receive anything waited in store 15 minutes to be ignored...

My husband and I made a purchase of more than 100 dollars in this store. It is frequently where we go. We tried to throw away some cardboard boxes of the drinks we bought in this same store and the woman who appears in the photo did not let us put them in the trash that she had. kind of service is this? They don't even have a trash can at the entrance so thanks to the way they treat people I will never return to this store, really bad service from the...