United Propane Gas (Unionville, MO) — Local services in Unionville

Due to a combination of winter weather, construction, and lack of insulation at my house, we used up 500 gal of propane much faster than we ever have, and found ourselves completely out - totally taken by surprise. This meant we had no heat, and no hot water. After reaching out via the Customer Service Contact Form at upgas.com, I received a phone call from a manager less than 20 minutes after submitting the form - this was in the evening AFTER business hours. He told me he was sending a truck the following morning. The truck showed up as promised: Justus was the UPG employee who serviced our tank, and made sure our appliances were able to operate safely and appropriately after the fill. Not only did he effectively and efficiently do his job, he was very personable, respectful and made a point to simply be kind and understanding. I greatly appreciate the effort UPG put forth to help us in a time of need and have no hesitation recommending this company, their products...

Nov 4, 2022 The manager of the Unionville, MO office deserves a 1 star rating due to his poor customer service and attitude. However, the lady, Jenni, that I spoke to in the customer call center in Kansas gets a 5 star rating due to her excellent customer service skills. She was very professional, very courteous and very helpful....

What a great group of works from the UPG Service of Jeremy Kirk to the prompt delivery and friendliness of Jared Grey and the professionalism and friendly guidance of...