Mountain View Supply & Rental (Ace Hardware) — Local services in Upper Bern Township

Was low key irritated because I went on “black Friday” because they offered a coupon for one regular priced item to be 50% off. When I got there and wanted horse feed and dog food they informed me it didn’t cover any animal food, dog, horse, etc..BUT the coupon didn’t mention anything in the fine print about that and the store did not announce that on their Facebook page like they could have. I went out of my way to go there and honestly for the $12 dollars I would have saved on only one item, they should have given it since their coupon didn’t not exclude it. Not only that but their feed is 4 dollars more per bag then their two nearest competitors. I would have loved to be a customer because their store is beautiful and their employees are so nice, but for that price I can go to a pretty much identical homey hardware and feed store for much cheaper🤷‍♀️ Luckily a purina store down the road was able make it up to us with a holiday discount and had fun giveaways to boot.

This is not the first time I’ve struggled with this store and ordered $900 worth of gates and was told a weeks time delivery and despite my calls waited over two months, without a curtesy call to let me know. In fact they wouldn’t even tell me when I called in just would say that it still wasn’t in.

-Owner of a Great Dane...

I love Ace Mountain View Hardware...ACE Hardware and Rental has everything i need under one roof for my home,gardening,and special project needs....whether its plumbing,electrical,painting,gardening,or that odd tool i dont have,i can get it at Mountainview....Everytime i walk through the door im welcomed by the kind friendly staff...i get like a kid in a candy store always looking at the new gadgets or the tool isles....i wish i could just buy 1 of everything in the store...the employees at Mountain View are very knowledgeable of their products and stand behind each sale.....I'm always a happy customer and look forward to going back again and again....I Can Always...

Very poor customer service and following through with their word. I tried for an ENTIRE month, last month, to get resin wicker rocking chairs I ordered that they had listed on Sale, but didn’t have in the store. After I called them 5 times to see where the rockers were, with only one returned non-productive call. I NEVER received any answers as to where the rockers were, and when they were going to be delivered. At the end of the month with the sale now off and NO rockers. I quit trying. I will take my business elsewhere. To another business where the staff can follow through and where I am not given...