Vail Mountain — Local services in Vail

Horrible customer service. Don't bother buying the pass early. god forbid something happens that does not allow you to go they will charge the full amount of pass with no exceptions. Something has changed with them. in years past i would pay a down payment for lift tickets. come fall i had the CHOICE to either pay the balance and get the lift tickets or CXL and lose the down payment. Well i was just charged the full amount and am being told i cant get that money back.

Moreover, the ticketing staff at the mountain are rude. They've lost a great...

3rd year skiing in Vail and having another epic couple of days on the slopes. We skied most of the front of the mountains today and plan to hit the back bowls tomorrow. Weather was great, snow was awesome, and very few people so we never waited for lifts or felt crowded. Very pleased and will continue to come back. Sounds like Vail caught a bad wrap this past weekend when they got almost 3 feet of snow and half the mountain was closed resulting in extra long lift lines. Fortunately we skied mid week! ...

Best ski mountain in North America. What Vail Mountain lacks in scenery, in size and in food on the mountain (horrific) relative to European ski resorts, it more than makes up in the variety of terrain and in snow quality. Personally I love skiing on runs with trees so that the visibility is good even on heavy snow days. Lines can be long (we had a 40 minutes line at gondola 1 on...