Mor Furniture for Less Warehouse — Local services in Visalia

Mor furniture is a joke. If you don't pay an astronomical amount for delivery, then they will charge you an astronomical fee for warranty services. I spent over 1000 on recliners 8 months ago. The padding at my lumbar has disappeared, and I can feel the wooden board on both chairs. Mor furniture wants more money or for me to drive both recliners over 5 hours away, not the location where I picked the chairs up from. Customer service forget about it they will tell you it's in the fine print of your Contact so there is no warning that if you don't pay almost 400 extra for delivery that you'll have to pay for someone to come inspect the items and decide if it is covered under warranty or normal wear and tear. Since when does furniture only last 8 months, I have purchased furniture from Walmart that lasts longer than Mor furniture. They did get one thing right their name they just spelled it wrong it should be spelled more money, not...

Stopped for an oversized recliner and side table. Salesperson very pleasant and knowledgeable. Had to wait a few days for side table. When it was scheduled to be ready for pickup, I could not raise anyone by calling customer service no matter what option (and I used all of them), and for zero response. Finally e-mailed online customer service (after two wasted hours following store's directions for inquiry w/o ANY response, customer service responded to my e-mail. They, customer service. suggested ALL of the things I did already do to make contact, and was amazed at NO RESPONSE. STORE DIDNT EVEN ANSWER PHONE OR VOICE MESSAGE. LIVE PERSON TO PERSON CONTACT HAS BEEN GREAT. MAKING CONTACT AT ALL BY PHONE AND VOICE...

They have great customer service and are super helpful if there is an issue with one of the items you purchased. The only downside I observed is that the nice people who load items into your truck are not very delicate in the way they handle your merchandise. Everything they load up is always well wrapped so it may not really matter (I'm not an expert on those things), but it would seem to me (the one who actually purchased the items) that it would be better to just take the extra 5 seconds and be a tiny bit gentler. All in all it was a...