I never write reviews but when asked about Dow Furniture I didn’t hesitate. It is a well known secret in Maine. While we rarely buy furniture, when our bed fell apart I drove 50 miles north of to Dow Furniture to replace it. From the moment I called to be sure they were open, until the bed was efficiently delivered & set up, it was the easiest purchase I’ve made in a long time.
They even agreed to remove the box springs from ANOTHER bed in the guest room which we had not been unable to find anyone to do because of the tight corner at the top of our stairs. Their expert movers did it in no time!
We rarely buy furniture and this was a significant purchase for us, but we did not hesitate to drive to Dow b8e8cause we knew if anything went wrong they’d make it right.
They bring a whole new meaning to the phrase...
Read moreReceived fantastic customer service from everyone I worked worth! I went to both stores while shopping for a new mattress. It was apparent they were helping me find the best fit for me and not just trying to convince me to purchase the highest price option.
Everyone was extremely knowledgeable and very helpful with all of my questions. Even while the sales team was juggling multiple customers they still put time and attention to detail into all of their interactions.
My bed hasn’t been delivered yet but I couldn’t wait to give these folks kudos for a job well done!
I will update my review if there are any issues with delivery or product but I have a feeling things will be as smooth, seamless, and enjoyable as the purchasing process was!
Thank you Dow...
Read moreI've bought an entire living room from Dow furniture now. I felt like service staff were friendly and easy to work with. Shipping was quick and affordable. Prices of furniture competitive.
My sofa and loveseat estimated at 12 to 16 weeks delivery time due to covid. This was not due to Dow furnitures store. it was because manufacturers are not making furniture fast enough. That being said I was pleasantly surprised when I got a phone call on week 11 of waiting.
Staff even put up with me checking in once every several weeks to see what the status is.
My table sets I picked in store. I walked out with them day of without any hassle. I think I'd recommend them to anybody in my area. I would probably tell them to check...
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