Tri State Auto Parts, Inc. — Local services in Walls

I had an engine go out in my car and Tri-State had an engine for a good price. I bought the engine. It had a 6 month warranty. The engine went out in less than a month (head gasket). I called Tri-State. The representative said they needed a picture of the heating tab on the engine to determine if my warranty was valid. I sent them a picture and the representative said he could see the tab and everything was good. Then the sales manager got involved and he just so happened to be the owner and he was stating the picture was blurry. We sent him more pictures and he was still saying they were blurry. Me and over 10 other people didn't have trouble seeing the tab on the picture but, the owner was the only one. He was incredibly unprofessional and continued to state it was ignorant on my part to not be organized about the situation. He raised his voice for no reason. I kept calm and told him I didn't feel comfortable with the way he was acting and he continued to have an attitude with me for no reason. I didn't have that engine for even a month and it went out while I was driving down the highway. Do yourself a favor and find a better business to work with because if my part went out, there's no telling how bad their...

Let me just say Erik was so great to work with. He was very attentive and made sure he got what i needed in a timely manner. He listened and took into account what my budget was to get me the parts that I asked for. I purchased a motor, radiator, and radiator support and my car is running so good. I have already traveled to Georgia and back to Mississippi with no problems. This will be my go to place for all of my auto parts from now on! Talk to Erik because he is so humble and kind with great...

These people live in the 1950's. I have bought numerous large items way over $10K with a credit card over the phone. These people want you to drive all the way to Walls MS pay for the part in person if its over $100 then come back 24 hours later! "they say you can just take the part and then say that its was not you " Anybody can call there bank and try and commit fraud and say they did not make the charge. If everyone thought like Tri-state nobody would ever take a...