Verizon — Local services in Walpole

want to give a huge shoutout to Shayla at Verizon for her outstanding customer service and dedication. Managing my account with five lines is no small task, but she handled everything with incredible professionalism, patience, and Big attention to detail. Shayla went above and beyond—personally contacting me every step of the way to ensure I had the information and support I needed. Even when I made the mistake of switching carriers, she was there with zero judgment, helping me navigate back and making the process as smooth and stress-free as possible.

Her availability and responsiveness were top-notch. It’s rare to find someone who genuinely cares about your experience and takes the time to make sure everything is right. Shayla is a true asset to Verizon, and I can't thank her enough for the amazing service she provided.

If you're lucky enough to work with her, know you're in...

Nate and his crew here at this location is top notch! Went in to check on my family plan to see if we were on the correct plan to which they were able to reduce my current bill. I then chose to upgrade my old device to the new iPhone and was instructed of all the great benefits and promotions I would receive. The technician made sure I had all the necessities for my new device to keep it protected, was able to transfer all my information and walk me through all the new updates to make sure I would be utilizing my new device in the best manner. Everyone was professional and extremely helpful. Can't thank Nate and his amazing crew enough! I will definitely be back and let everyone know this is the...

Stopped in a few weeks ago worked with Shayla based on the other reviews. She’s so thorough and patient. Everything was perfect. Found out tonight she’s a fellow Vermonter! Could NOT recommend her more. Incredible sense of humor and great taste in food and customer service. Can’t go wrong with Verizon we get service all the way out in the sticks these days!!

Always worked with Shayla with my wife and kids. She was always so patient always wanted to help. Stopped in again with a question and was shrugged off and told to dial a 611 number instead. Will be going elsewhere now don’t have time to sit on the phone for hours when the local store is...