2nd time. August 2024. Check in 1315. Door 1400. Check out 1445. Pretty good this time. 4 star. They do load overweight and put totally incorrect weight on BOL. Today my BOL says, 39,900. But the actual weight is 44,000. Pallets don't weigh 4,100 LBS. Arrival empty weight 35,350. Loaded weight 79,350. They got me loaded in a decent time, that's good enough for me. Drivers call ahead of time and ask if product is ready. That way you don't waste a bunch of time here. Do your due diligence.
1st time at this shipper. Super slow loading. 1200 check in. 1600 check out. Scale on site. Loaded me almost a 1000 pounds overweight so I had to get reloaded. No respect for the...
   Read morePeople were nice. Reason for the 2 stars is why do you put trucks in a door if the product is not ready? I spent over 4 hours with reefer doors open in a dock. Do you understand some drivers pay for their own fuel? Walmart doesn't pay for many people's fuel that loads at your facility. If product is not ready then just be honest and the owner operators will much prefer not to be in a door wasting fuel. Last thing, scale your load before leaving. BoL says 36k actual product is 44k plus. They have a deal...
   Read moreWould give negative if I could. Appointment time was 10AM. After waiting a couple hours they sent us to a different building for half the load. Went back and was told the rest of the load wasn't ready. Been sitting here for over 12 hours and still not finished. Other trucks have been here just as long. Maybe you need to have the product ready so people don't have to waste their clock waiting for you to get with the program. And we were...
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