I sent emails regarding the recall of the bed on February 5th. It’s February 20th and I still haven’t received the repair kit. My kid has been sleeping on the couch because it’s not safe to use the bed. I asked when I can expect to receive it but no one has bothered to reply to my email. Very...
Read moreI received excellent customer service from Seth at Home Design! He was very professional and courteous! Thank you...
Read moretough to have a product recall - be transparent and try to help the consumers who purchased the...
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