Eagle Rock Motors — Local services in Wendell

Bought a vehicle on Friday. Everything seemed great. They were so nice and friendly even to my mom. They showed us paperwork where they had this fixed and that fixed so we felt comfortable that everything was OK. Car starts jumping really bad take it to Volkswagen today and he automatically said he knew what was wrong because he remembered the car coming in a couple weeks ago. The transmission. $2000 worth of parts and work that are needed. So Eagle Rock bought the parts so they could have the receipts to show us something was done but in reality they did nothing but reset the codes on the car and take their parts they bought back. It was a very shady deal from what I thought were so nice of people. And now they don't want to do what is right and fix the car that they swore was done before they even put it on the lot. You can get ahead in life by schemes and tricks. But eventually everything does catch up. They won't make right what they did. And we are stuck with a car that has...

Absolutely fantastic dealership. I recently purchased a used Mini from them and Javier was amazing. The process encountered some problems throughout the sale, including financing troubles and he was exceptionally patient throughout the whole ordeal. During the final portion a small, but mildly expensive ($400ish) mechanical issue was found, and they instantly offered to take it to their mechanic. Not only did they fix the part, but he had the mechanic check over everything else once more before I drove off. Overall I am exceptionally happy with the service at this location, Javier and the team were fantastic and I fully recommend going to see what they can do for you.

I will update this review in a few weeks after consistently driving the car in case there are any other issues or problems that pop up, but I dont expect any. I'm certain this will stay as a 5 star visit, if only because I cannot...

Honest, professional experience! Bought a 2007 Toyota Tundra from Eagle Rock. I was given the opportunity to completely inspect and drive the vehicle. Also, urged to take it to my personal mechanic for detailed inspection. Received a Carfax report without asking and was fully informed about minor front end damage that the vehicle sustained but fully repaired. Vehicle was obviously in great shape. After researching and driving multiple Tundras, I feel I got a great deal with this one. I had my own financing when I arrived so the whole process was quick; maybe 90 minutes. I’d definitely recommend Eagle Rock. Oh!, and I got a free Diet Coke outta...