They don't pick up your trash when scheduled,but you can't be late on your payments either cause they won't service you.I paid for the whole year in full and they can't even come and pick up my trash when scheduled. The neighborhood dogs dropped the trash can and ripped the bags I had to clean everything up ,called them told them what happen,the girl responded tht the driver would not leave home until the route was done....THAT WAS A LIE. Had my trash for 2 weeks overfilling. I called several time to speak to Manager or the Owner and they have not returned my calls or emails.They send the Receptionist to do their dirty work.The Receptionist said she spoke to both manager and Owner and that they said i can not get my money back,that i would have to pay 100 to Cancel my contract.But they were at fault. Dont waste your time and money with them.The owner Paula is a Thief who takes your money.All the girls are rude and...
Read moreAnyone know of another Trash Service company near Donna? Online payments for this low grade company is the worst! Every single time I try to pay online, their page is down or there's an error! We live in a Tech world now, I would think that AVW could afford better online payment services like North Alamo Water and their barcode payment service. Then, I call directly to the Weslaco office and get placed on hold for minutes! The times that I have spoken to someone, they tell me that EVERYONE pays online with no issues. So that it must be ME! ???? Does anyone else have issues paying online or on their cell phones? I have tried numerous times (on both devices) and every time payments cannot be made. Seriously looking for another trash...
Read moreAlejandra Hernandez, have you ever worked? Do you know that every employment has a policy that employees has go by? It is not Management fault, it's how the system works. It's a pyramid, that every employment needs to follow, like regulations, policies, etc. If management tells you how things runs, its because they are trained with the correct knowledge and precision to be able to give the customer the correct answer. It comes from above. Don't be easy to judge and don't be easy to pass false judgement if you have never been in there shoes. Have a Safe Thanksgiving. Many Blessing to you and...
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