Public Market — Local services in West Stockbridge

Change is good, but not this time! This place was great until new ownership came in and changed everything that we loved about our local market. The changes don't even make sense, they appear to be based on the whims of the new owner rather than what is successful and satisfying to customers. The last time I went there I got coffee at 730am and it was cold! The hot food and prepared sandwiches used to be great, now they are strange and unenjoyable. We see things like egg sandwiches served on cheap and soggy hamburger rolls. No hard roll? Go to any deli in the northest and you will NOT see this...anywhere. The store layout has you tripping over yourself and others while you search for products that they keep moving to another location or no longer carry. When I have to work hard to find the latest location for iced tea, it becomes a waste of my time. Again, why even change the layout when it doesn't optimize your space and create a better flow? Please call the previous owner to get a refresher on how to run a general store, including asking them what products sold the most and finding out what years-long customers liked. We are done with this place because they are more concerned with their own feeble ideas than with customer satisfaction. There is no attention to detail...there's no...

I LOVE THE PUBLIC MARKET!! It's my favorite stop every morning and afternoon! As a service professional, I look forward to the variety of coffee and snacks they have to offer. If your a regular, you already know the girls behind the counter are PHENOMENAL!! Out of towners sometimes feel slighted, but that's only because they lack the decency to be patient and considerate of the huge amount of transactions that take place during the busiest times of the morning and afternoon! It doesn't take a genius to observe how feverishly these people work to satisfy the huge onslaught of orders during peak times. This is home to a lot of local retirees and workers, and I totally appreciate that. Tim Harrington and his wife are the wonderful young entrepreneurs of this thriving business, and they both expend a tremendous amount of time and energy to do the...

This quaint market fits so well into the landscape of West Stockbridge. Prior to the new lovely owners taking over, the market was convenient as a sandwich shop or any quick stop. The thoughtful, organized transformation is wonderful. They stock many items I normally would stand in line for at a supermarket. My first encounter with the “new” store was very positive. I met the delightful owners who seem to love the place as much as we long time customers do. Public Market fills a need for the West Stockbridge shoppers as well as those padding through. Coffee, sandwiches, meat, milk, cookies, every staple you can imagine plus more. I loved this market for years. I’m looking forward to many more years of friendly interactions and meeting new friends and catching up with the...