I hope that everyone that calls has the same experience as I did. I recently called the customer service in Gilmer county Georgia to get power to a property and it was shameful at best. The customer service at AEMC was honestly embarrassing. its like I inconvenienced them with my call. a week later I find myself having to call gulf county dreading the interaction with them because of my previous one in my home town. to my surprise Kristin went so far out of her way to help me I was caught off guard. I can't thank her enough for making it so easy and pleasant. to be honest, this is only my second review of my life but I thought it important to leave it. if only all company could have someone as proactive. thank you again...
Read moreUsed to have Gulf Power when I lived in PCB, and I could always find details if the power was out like when it was estimated to be restored. Gulf Coast Electric does not provide any information on when power will be restored. We are in one of the coldest days this winter, and our power has been out since 6:30 AM for at total of 4hrs so far. Still no estimate for the power to be restored. I have not been impressed over the past 3 years that we have been using Gulf Coast Electric Coop. I wish Gulf Power would expand...
Read moreGCEC has been my electricity provider for 23+ years. They have faithfully provided outstanding service from the beginning, and never once let me down. The overwhelming effort they made to restore power to the county as quickly as possible was amazing, and very much appreciated! Clearly, Guild Coast Electric Cooperative is a company that is operated by people...
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