H-E-B — Local services in Wharton

We were treated like trash. Went thru check-out lane with someone named Eva. We were getting groceries for my disabled 78 year old mom using her Lonestar card the cashier Eva didn't even talk to us and when I scanned my mom's card it wouldn't work. She kept telling me to swipe the card. She didn't explain why it wouldn't work and basically, she humiliated my husband and I. She offered nothing, no help. She made it known that I was using a Lonestar card. We finally just paid it with our debit card but what if it was a person trying to feed their babies and have no choice but to use it for their kids. I was very upset, she didnt say a word to us so we will not use that store ever again . If this person named EVA was rude to us how many customers has she treated like that. I am going to put it in my YouTube blog and on my...

This is the worst HEB in a 100 mile radius if not more. I know it has a lot to do with the community it is in but this HEB has a horrible selection across the board. Normal things that you would usually be able to find at any other HEB in most cities you cannot find here. Again, I know the selection has a lot to do with the clientele surrounding the area but I know it shouldn’t be as bad as it is. The checkout lines are usually always painfully long and there are no self checkouts either. The aisles are pathetically narrow making navigation throughout the store a nightmare when it’s busy. The seafood selection is practically nonexistent and the list goes on. This HEB desperately NEEDS a makeover, and Wharton...

I had a bad experience with a cashier Her name is Estaphania, I don’t take rudeness too kindly, what got me the most is that she rudely tells me to go to another register and then she’s still checking out other customers on her register, I didn’t understand why she said that to me, if she still was going to be checking out at the register, that’s totally rude & I’ll never go back there again. This was in Greatwood 59/99 , time was at 12:49 pm I still have my receipt. Someone needs to talk to her about being more professional, this location doesn’t even deserve a 5 stars from me Thanks for nothing...