Advanced Laundry Systems — Local services in Wheat Ridge

Definitely disappointed in these guys. I'd like to give them a one star, but the office staff that I met was nice and they boosted it up a star.

I had a tough time getting ahold of their sales rep, (who no longer works there), but it was my 1st introduction into Dexter Machines. I was looking to do a ground up build of a new laundromat and was looking for which brand I would use in my location. Dexter seemed like a decent option. After multiple more attempts, I linked up with Robert, the owner. He set an appointment up to meet with him. When I showed up for the appointment, he was a no show. His office got ahold of him and he apologized for forgetting about it. We ended up meeting the next day. After speaking with him, and him showing off his facilities, and talking BIG about what he could do for me and help me get this off the ground, I was sold. Seemed like a nice guy, willing to help his customers! How wrong was I!!? I was out of the loop for a couple weeks with family business, and when I got back in town, I sent him 20ish locations for him to help with demographics, etc. Nothing from him! Two weeks went by, and not even a quick text saying anything. I eventually got a text saying he had been busy but he would call me later in the day. Again, nothing! I called him, texted him, called his office etc. Finally, almost another week later he called me. We chatted about a few things and was going to link up shortly. Again, not a peep from him! Dexter and Advanced Laundry Systems has lost my business due the the blatant disrespect...

Amazing Experience, I'm just bummed that I didn't come here sooner! We recently purchased a commercial washer and drier from another company, and after 2 months of waiting for our unit (we ONLY waited that long because they kept on promising that it was about to arrive), we had finally had enough of their broken promises. We happen to speak to a friend and he mentioned that we need to use the company that he uses. We were a little drained from our last experience, but thought "what do we have to lose." We called Advanced Laundry Systems, and INSTANTLY knew this was going to be a different experience. Their team seemed concerned and asked questions, and by the end of the phone call I was on my way to pick up my new units! Just like that, I was back in business! Again, like I said earlier, I'm just bummed that I didn't use Advanced Laundry Systems sooner. Thank you Justin for making this a...

I was BLOWN away at the depth of knowledge Advanced Laundry has within their company. I have been battling with my local municipality over infrastructure specs for my new laundromat and feeling as though the engineers were misunderstanding. Because I couldn't prove my point, it was costing me time, money and labor I couldn't afford. Advanced Laundry advocated for me, supplied proof and data that overturned the city's decisions and gained me months in construction time, passed my inspections with flying colors and opened my Laundry early. Every single person I deal with from the receptionist, to parts and service, accounting and sales....treats me as though I'm their only customer that day. I cant' express enough how much their support, knowledge, resources and guidance is appreciated. My business is my livelihood and Advanced Laundry has my best interests...