ProTEAM Auction — Local services in White Pine

Certainly won’t be bidding on anything ever again from these people . While auction itself may be run well they don’t follow their own terms of service when comes to delivery. They use a secondary shipper so disavow any responsibility. According to the shippers rep I spoke with even though I had paid within two hours of closing the gun arrived at his location a day late and the paid invoice didn’t arrive for five full business days and that was only after I was forced to call proxibid so right away they act like you’ve insulted them for not following their own stated terms. Moreover after being told it’s finally moving and finally being contacted by and paying shipping invoice and being told “it’s going out today” it doesn’t. Still sitting there ,hasn’t been shipped , no tracking received so not even in the system. Bought from four separate auctions on same Saturday. Actually paid pro auction people first but had tracking from two of the four on Monday afternoon . First items arrive from Colorado on Friday. Second from Texas on Saturday third arriving coming Monday again from Colorado. These other auctions actually follow through and value the customers unlike...

ProTEAM Auction has established a very professional and successful auction that has put East Tennessee on the map!! Mike Rouse referred us, Lawson family, to this very respectful company. Travis Phillips, the owner, has a distinguished, calm temperament that is rare to find from anyone in this line of work. I continue to ask myself how does he do it so gracefully??? Tanner initially contacted me from the Knoxville Livestock Sales, IMO Tanner, Travis, and Mike are all equivalent in their work ethic and professionalism. They are trustworthy and work extremely hard to hold these sales with such a variety of equipment for all types of farmers, mechanics, families, beginners, hunters, and construction....ect. To the ProTEAM crew- the Lawson family ( Judy, Rhonda, &kids) are grateful you allowed us to sell there. We will always refer people in Kentucky and other areas to connect with you in the upcoming auctions. Me and my children enjoyed watching from Church Hill, Tn, the online bidders today on the proxibid site. Convenient for...

ProTEAM Auction promised a sale on an item we had listed on the third day of the auction and changed it to an online auction the first day of the sale without letting us know. They said it was in the contract that they could do whatever they wanted. Therefore, we are not getting anywhere near the value of the item. Be careful because they can do whatever they want to do regardless of what they verbally tell you and also put in writing that they will do. they can change that at any time because it says so in their contract - So beware. It would have been easy enough for us to sell online ourself. That was not what we wanted at all and not what we were promised. It makes you wonder if they had somebody they wanted to get our item at cheap price. The first picture displayed could not even tell what the item was. You had to be really looking for it to even know. Not a professional auction. We have bought several things there before in the past and also sold. We will...